Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately at info@tinytailsaustralia.com.au if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and replace the item if necessary. Please include photos of damaged item so we can send you out a replacement within 2 business days.

Refunds
If you are not satisfied with your product and would like a refund you can send the product to:

Tiny Tails Australia

Parcel Locker 10107 54204

18 Railway Parade, Clyde North, VIC 3978

Refunds on the product are process on the same day the products is returned.